How We Test and Review

We understand that it can be challenging to distinguish between inflated marketing claims and genuine product reviews online. That’s why our creative experts use common sense and verified scientific methods to evaluate products and services for businesses and creatives thoroughly. Since 2020, we have provided reliable and trustworthy assessments to help you make informed purchasing decisions and avoid wasting money on underperforming or unnecessary products and updates.

Why You Should Trust Our Reviews

Photutorial is a rapidly growing website that has established itself as a respected brand in the creative industry within just two years. How have we achieved this success so quickly? At Photutorial, we take the time to conduct thorough, in-depth research for each review we publish. Our reviews are thorough and comprehensive, taking into account both our own expertise and the insights of a diverse range of experts, including engineers, scientists, designers, and subject-matter experts from various fields. We also gather data from customer reviews to understand the needs and preferences of real people who have purchased and used the products we are evaluating. Our goal is to provide recommendations for high-quality products that justify their cost and do not include unnecessary features. We believe that this approach sets us apart in a market where costly, feature-laden products are often considered the best option.

Our process of researching and evaluating products and services is both interesting and enjoyable. We have a diligent approach and utilize advanced research skills to evaluate a wide range of creative categories, including stock photo sites, stock video sites, fonts, graphic design services, freelance websites, and image editors. Our goal is to make it easy for you to find the best products and services and to be aware of those that are not worth purchasing so that you can focus on other aspects of your business.

Testing the product itself

We take testing products and services very seriously. This includes thoroughly familiarizing ourselves with the product, testing every feature, and noting any bugs we encounter. We also consider factors such as ease of setup and use, performance on different operating systems and devices, and the user experience of online services. When testing software, we pay attention to the installation process and any additional programs that may be installed. When testing online services, we evaluate factors such as performance, compatibility with different internet speeds, browsers, and screen sizes, and the process of creating and canceling accounts. All of our findings, both positive and negative, are carefully recorded and taken into consideration when writing our reviews.

Testing customer support

We understand how frustrating it can be to encounter poor customer support when you have a problem. That’s why we thoroughly test the customer support options for the products and services we review, including email, phone, and live chat. To ensure that our evaluations are unbiased, we do not reveal ourselves as reviewers when interacting with customer support. Instead, we present ourselves as customers with varying levels of knowledge and ask a range of questions to evaluate the support team’s expertise, helpfulness, response time, and accuracy. We do all of this testing so that you don’t have to go through the hassle of dealing with inadequate customer support.

One opinion is not enough.

We believe that a single review is not enough to fully understand a product’s or service’s strengths and weaknesses. That’s why we always take the time to read positive and negative customer reviews to get a well-rounded understanding of how a product or service performs in the real world. We pay special attention to common issues that customers may have with a product, as these can often be linked to just a few key shortcomings. We make sure to address these issues in our reviews, either by providing guidance on how to use or purchase the product or by warning our readers about potential problems. We also take note when customers are incorrect in their criticisms, as this can indicate that the product’s instructions or processes may be unclear or overly complicated.

Constant updating

We place high importance on the accuracy and thoroughness of our reviews. Thus, we never publish a review without proofreading it and fact-checking all the information. We understand that products and services can change over time by adding new features, altering pricing, or releasing updates. That’s why we keep our reviews current by regularly updating them to reflect any changes. We want to ensure that our readers can trust that the information in our reviews is accurate and up-to-date.

We value your input

Like us, we know that many of our readers are also experts, and we realize that your experience and opinion might differ from ours. In those cases, we invite you to share your feedback, tell us why you agree or disagree with our review, and what you would change or add. We’re always happy to have a good conversation!